Hidden Atlas respects your privacy and is committed to handling your personal information responsibly. This policy explains what information I collect when you visit HiddenAtlas.art, purchase artwork or prints, or contact me.
1. Information I Collect
When you browse my website, place an order or contact me, I may collect your name, email address, billing and delivery addresses, telephone number, order details and messages you send me.
I use this information to process orders, arrange delivery, respond to enquiries and provide customer support. I may also collect technical information, such as your IP address and browser details, to maintain and improve my website.
2. Payments
Payments are processed through the payment providers available at checkout. I do not intentionally store full payment card details on my website. Payment providers handle your information according to their own privacy policies.
3. Media
If you upload images to my website, avoid including embedded GPS location data. Images published on the website may be downloaded, and embedded information may be accessible to others.
4. Cookies
My website uses cookies to support essential functions, including shopping carts, checkout, security and website preferences. WordPress may also use cookies for comments, login sessions and website administration.
Third-party services integrated into my website may use additional cookies. You can manage cookies through your browser settings, although disabling some may affect website functionality.
5. Embedded Content
My website may include embedded content, such as images or videos hosted by other websites. These websites may collect information or use cookies according to their own privacy policies.
6. How I Use and Share Your Information
I use personal information to fulfil orders, arrange delivery, respond to enquiries, process payments, maintain website security and meet legal obligations.
When necessary, I share relevant information with service providers, such as payment processors, delivery services and website hosting providers. I do not sell your personal information.
7. How Long I Keep Information
I retain personal information for as long as necessary to manage orders, provide customer support and meet legal, accounting and record-keeping requirements.
8. Your Privacy Rights
You may request access to or correction of personal information I hold about you. You may also request deletion where appropriate, although I may need to retain certain information for legal, accounting or security reasons.
9. Where Your Information Is Processed
Some service providers I use may process information in Australia or overseas. If comments are enabled, submitted comments may also be checked by an automated spam detection service.
10. Keeping Your Information Secure
I take reasonable steps to protect personal information against unauthorised access, loss or misuse. However, no website or electronic transmission can be guaranteed completely secure.
11. Changes to This Policy
I may update this policy when my website, services or legal obligations change. The latest version will be published on this page.
12. Contact
If you have questions about this policy or your personal information, please contact me through the Letters page on HiddenAtlas.art.